Here is a link you can follow to download the update: Method 2: There is a possibility that the Control Center software is incompatible with Windows 7. Method 1: I suggest that you run the ControlCenter3 Update Tool this tool, corrects the issue of being unable to scan on Windows® 7. I suggest that you try the below methods to fix this issue. Should I try the 32 bit software from brother? Hello jim99w, The only issue that the control center would have with the Operating System would be that the software compatibility. He says the regedit fix has worked on other customers with the same complaint, but not on mine. He says it's an OS problem, and I believe him. I've installed, uninstalled, and reinstalled the 64-bit brother package 8870-INST-WIN7-A.EXE with reboots, with no success. The Brother help desk ran through all the options he knew, including altering the value data bit in the registry (entry 'enableWIA') from 0 to 1, and gave up. Windows 'printers and devices' will tell the printer to scan and receive the image, but will not send it to OCR, and is less convenient than the brother control center. Here it is a year later, 2010, I'm using Windows 7 64 bit, brother printer mfc8660dn, USB connection, and I have the same failure of control center. The 2009 forum discussed this problem, with no solution. You can also download the latest drivers from the Brother Solutions Center. › Brother Controlcenter3 Ocr Software Download Windows 7 ▀ ▀ ▀īefore using the Brother software.
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